Assertiveness

JULY 25, 2013

If you've been reading this blog, you know how stressed out I've been for the past week or two. Today was the first real day that I've felt the weight lifted off my shoulder. Let's start with what I did last night.

I finally decided that I will talk to the Customer Service Manager. He's the second highest boss in the department. I jotted down ideas so that I can present them to him and make it seem that I really thought about them.

This afternoon, while I was on my way to work, I was thinking of key words I would say to him when I finally get to have a meeting with him. He seemed to be very busy, so I decided to just email him and let him know that I wanted to meet. Long story short, I was able to speak with him today...and it was very successful!

I was so proud and happy that we were able to agree on my ideas, and get this! Two out of three ideas were already in place (brilliant minds think alike), and then I just threw a last minute fourth idea. It looks like he was definitely considering that last one. I used the word "Excited" to drive my point home. The bottom line was that I expressed my passion for the company and showed him that I genuinely care for the success of everyone, both employees and customers alike.

The rest of the day, I've felt great and I was able to help the customers and give them the kind of attention that they deserved. What I was also proud of was the fact that I finally put it out to the universe that I have goals and that I want to achieve them sometime in the near future. As a result? My manager forwarded me an internal job posting! I've finished the cover letter tonight and I'm just letting it sit on my computer for a bit longer while I write this blog. I'm confident I did a great job writing it.

Whether I get the job or not, at least the boss knows that I am interested in vertical advancement and that I am willing to take on more responsibility if given the opportunity.

Today taught me that if you want something, you have to go and chase it. Yes, it's scary. Yes, you might fail. But if you never try, you'll never know, and you'll never get noticed. Be assertive, and you'll achieve your goal in due time.

Good night everyone!